Ruth Calloway
Chartered FCIPD
Sixteen years in-house, the last seven as HR director of a hospitality group — 1,800 staff across 40 sites, two TUPEs, one acquisition. Leads on restructures, redundancy and employment-relations strategy.
The pair
Deliberately two. Never more, never fewer.
The firm is the two people on this page. One leads your account, the
other reviews every formal document before it leaves the building —
because the second pair of eyes is where risk actually dies.
Marcus Adeyemi
Chartered MCIPD
Eleven years in-house across logistics and manufacturing, then consultancy. Leads on investigations, disciplinaries and grievances — the formal casework where process is everything.
The rule.
What it buys you.
- Four-eyes on everything formal
- Dismissal letters, investigation reports, settlement positions — written by your lead, reviewed by the other principal, every time, no exceptions for deadline pressure.
- The line is answered by a principal
- Ruth or Marcus, not a call centre reading a decision tree. Context carries between calls because the same two people hold it.
- Capacity is capped
- Two principals can serve about seventy retained clients well. At 60+ we slow intake rather than hire account managers — the model is the point.
- Chartered, insured, supervised
- Chartered FCIPD and MCIPD; professional indemnity to £2m; positions checked against counsel’s opinion where the exposure justifies it.